Frequently Asked Questions

Cash Drawers: What's the Difference?

Drawer Connections

There are several ways for a cash drawer to connect to a POS system.

First, and probably most common, the drawer plugs into the back of the receipt printer--the printer receives an electronic impulse from the computer which causes it to print, and another electronic impulse causes the drawer to open. The electronic impulse signal is sent out and regulated by the POS software.

Second, the drawer can plug directly into the computer via a parallel (LPT), serial (COM), or USB port. Again, the software sends an electronic impulse signal through the specified port to cause the drawer to open.

Check with your software manufacturer to determine what kind of drawer is recommended for use with your system. If the drawer is to plug directly into a port on your computer, determine what connection, LPT, COM or USB, is recommended by the software manufacturer. Not all software works with USB connections. Not all computers have COM ports or LPT ports. Make sure you know what your software requirements are, and what your hardware configuration is, before you purchase to avoid purchasing incompatible products!

Media Slots?

Media Slots are horizontal slots in the face of the cash drawer that allow the user to put a credit card receipt or check through the slot into the drawer without opening the drawer. This security feature prevents your cash from being exposed unnecessarily.

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